About FBO Director

Although simple, everything you need to run an efficient sales process is here for your company. In 1992 our development team introduced its first aviation software program for small clubs and partners. No matter your role, administrator, boss, controller, manager, or the director of your FBO we have the FBO software tool that fits perfectly. FBO software should be easy to use and intuitive. Your contract fuel and into-plane fees should be automatically calculated. And, working with programs like FlightBridge, Quickbooks online, Great Plains, Avtrip, Shell Aeroclass, EPIC Bravo, and other programs should be simple. Your FBO front counter software must work the way you work. Your CSRs and line staff will find fbo director easy, fast, and efficient. If you used FBO Manager or TotalFBO to run your FBO then fbo director is an easy upgrade. We will import your data from FBO Manager and TotalFBO to fbo director and get you running instantly.

fbo director was inspired by past success building FBO Software. In 1996 Nelson used FBO Manager to disrupt the FBO industry using pen and paper and DOS computers.

After selling the company in 2006, hardware and software technology has finally caught up to our vision for great FBO Management software. Traditional Point of Sale systems are archaic and complex, relying on technology from the last decade.

Any Time, Any Place: True web-enabled application. We have a multi-tenancy database and have built a platform-independent application
We have a multi-tenancy database and have built a platform-independent application.
Tail Numbers, Discounts, Taxes are all intuitively entered. Train your CSR's and Line team quickly and reduce errors.

Your customers want a painless, precise, and perfect experience. Your front counter team requires confidence. That confidence comes from our team's success and knowledge having built FBO Software systems for over twenty years.

Product Features

Fuel Management

Check your fuel inventory on your phone or tablet. Even enter tickets.

Robust Accounting

Connect to QuickBooks, Sage, MAS90, Great Plains or export data.

Fuel Card Payments

Certified with EPIC, Avfuel, Shell. Process contract fuel cards and run Bravo, Avtrip, and Aeroclass Awards.

Work Order

Easy, intuitive, and effective work order system to track your mechanics.

It's all about the Quickturn and Inventory

Front Desk Operations should flawlessly feed your accounting department

Your front desk personnel needs quick, easy to use software that makes quick turns PERFECT! Select an invoice by tail number or customer. Select fuel, enter a meter reading and gallons are instantly calculated.

With fbo director your CSRs and fuelers make fewer mistakes, thus reconciling your accounting is easy. What might take several hours each morning in another system takes just minutes. Our accounting includes tail number tracking, fuel company credit card processing, contract fuel support, into-plane fees, and fuel inventory tracking.

We have everything you need to run your FBO!

Fuel Inventory: automated imports from Veeder-Root, TCS, and Fuel Meter Cloud. Even import your QT Pod data! Manage Commingle (airline and into-plane) inventory with ease.

Fuel Taxes: we know tax on tax, tax per gallon and percentage-based taxes. Some customers pay state tax, and some don't - we can handle it!

Fuel Discounts: We have every discount method you can imagine - retail minus unit and percentage, cost plus unit and percentage, tiered quantity discounts unique for each customer.

Let's talk accounting

We have export tools to take your accounting to a professional level. I have always believed we should focus on writing aviation software (building a GREAT front desk experience) and letting the accounting professionals do the heavy lifting.

At the touch of a button, we can export to ANY csv map you provide us. But, to make things easy we have built a direct link to QuickBooks Online and Desktop using the detailed QuickBooks IIF file format. This means you get transaction details in your accounting software - NOT just journal entries or deposits! We also have integrations and data export tools to Microsoft Dynamics Great Plains and Sage. Don't like those? We can export to any CSV format with sophisticated mapping tools and can connect to products like SAP, JD Edwards, or the tool of your choice.

Watch the fbo director demonstration video to learn how easy it is to use.

Get our FREE e-book!

Download our e-book to learn what your FBO software should be doing for you. This eBook is packed with my advice and experience with successfully transitioning an FBO off of legacy FBO point of sale software. I know what works and what doesn't.

Download Now!

Did we Mention?

fbo director can handle every aspect of your business, there is even more we can do!

Fast Transactions

Card on file, by Tail Number OR Customer Code, payment types are saved and automate your front desk.

Digital Signature

Effortlessly capture signatures at the counter and comply with pole display regulations.

Periodic Billing

Automate your monthly hangar, office, and tie-down billings. Even save to card on file.

Make/Model Fee Schedule

Just set up your hangar, ramp, and other services by make and model. Pricing is automated by tail number.

A few clients!

“Over the past 11 years, John Nelson has helped us provide the high-quality service we’re known for,” said Dan DeMeo, CEO of Rabbit Aviation Services. “With FBO DirectorTM, we’ll be even faster and more mobile. It’s easy to set up and learn, delivers in-depth reports quickly, and integrates with QuickBooks. With our Veeder-Root EMR3 equipped trucks, the fuel logging and billing process from the ramp to the terminal is now completely automated; no radio calls or extra action needed to get billing done. Isn’t that what we’re here for? To make fuel stops easy, quick and accurate?”

“This year’s race was the busiest we have ever had, and the essinta point of sale software and meter automation performed flawlessly. Every ticket, dollar, and gallon were accounted for before the last departure of the day. Essinta streamlined the process and made us a more efficient FBO.” Adam Hasbrouck, GM, Yelvington Jet Aviation

Pricing

fbo director isn't free, but we have pricing for FBOs of all sizes. Just click the get started button to set up a free demo, NO CREDIT CARD NEEDED.

Silver

^$149 month

Single Location
1 Credit Card Terminal Access
3 Concurrent Users
Customer/Tail Number Tracking
Reporting, Fuel Module
Accounting exports
Online Support, fee-based

Get Started

Gold

^$299 month

Single Location
3 Credit Card Terminal Access
8 Concurrent Users
Customer/Tail Number Tracking
Fuel Module (15 assets)
Self-Serve Fuel Import
Periodic Billing (up to 15)
Accounting exports
Online Support, fee-based

Get Started

Platinum

^$Call

Single Location
Credit Card Terminal Access
Unlimited Concurrent Users
Customer/Tail Number Tracking
Fuel Module (unlimited assets)
Self-Serve Fuel Import
Periodic Billing (unlimited)
Tail Number Fee Schedule
Accounting exports
Online Support, fee-based

Get Started

Frequently Asked Questions

Don't see your question? Just send us an email!

How does credit card processing work?

We are certified with Avfuel, EPIC and Shell gateways to process your credit cards. This means you swipe, settle and get paid just like you normally do. FBO Director will handle your contract fuel cards, properly keeping the pricing information and displaying ZERO dollars on the invoice.
Can I email my customers?

Invoices can be emailed directly from the system. When you produce statements we even have a function to email the statement and invoices directly to the customers. For a regular ticket/invoice a customer's email address is captured during the sales process and stored with the customer profile for future reference.
What programs does fbo director work with?

We have a multiple partners including TCS and Veeder Root for fuel automation. We are also partnered and integrated with FlightBridge.
How does Accounting Work?

We are the sales and receivables side of your accounting system. Thus, fbo director produces invoices, sales reports, and G/L information. You can produce customer statements in the program. We track your accrued sales tax liabilities. What we do not do is manage your depreciation and payroll - large companies like ADP are far better at this than we ever could be.
You keep talking about fuel automation, what is it?

Imagine an aircraft coming onto your ramp and your line personnel fueling the aircraft. When the line person pushes Finish the transaction data is captured and sent to fbo director. What we do is validate the tail number against the tail number database on hand. If a match is found that customer's taxes and pricing are applied. If not, we use a "valued customer" and create an invoice. Furthermore, if there is an existing ticket for the tail number we APPEND the data, otherwise we just start a new ticket.